In This Episode
Scott Shute, former VP of global customer operations and current head of mindfulness and compassion programs at LinkedIn, and Cory Smith, co-founder and CEO of Wisdom Labs, discuss bringing compassion and mindfulness programs to the workplace. Scott tells the story of being introduced to meditation as a teen, his passion for sharing mindfulness and compassion with others, building compassionate products, and how to serve by getting out of your own way.
Conversation includes: how compassionate and mindful businesses can create positive change in the world, creating compassionate customer service and experience, the challenges of starting a mindfulness program at work, and collaborating and creating community around the “mindful movement” with other companies.
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Show Notes
- 1:10 – Discovering Meditation
- 2:59 – Bringing Meditation to LinkedIn
- 7:09 – Get Out of Your Own Way to be of Service
- 10:12 – Scott’s New Position at LinkedIn
- 12:20 – Wisdom Lab’s Ambassador Program
- 12:58 – Jeff Weiner’s Focus on Compassion
- 13:45 – Compassionate Customer Service
- 19:33 – Gaging the Success of Compassion and Mindfulness Training
- 20:29 – Open-sourced Mindfulness
- 22:13 – Best Practices for Building Mindfulness at Work Programs
- 23:57 – Business and the Potential for Positive Change
- 25:05 – Building Compassion into Products
- 28:23 – The Challenges of Bringing Mindfulness to Work
- 30:29 – The Factors of the Mindful Movement
